Which step is Step 1 in the described decision-making procedure?

• A. Come up with alternative solutions to the problem
• B. Evaluate the alternatives
• C. Define the problem
• D. Implement the decision

Answer: (C)

Defining the problem is the first move in any decision-making process. It means stating precisely what decision must be made, what outcome you’re aiming for, and what constraints or limits shape possible options. This clarity helps you identify what information you need, set appropriate success criteria, and prevent pursuing solutions that don’t address the real issue.

After the problem is clearly defined, you move on to generating alternative solutions, then evaluating them, implementing the chosen option, and finally monitoring results. Skipping the step of defining the problem can lead to chasing the wrong issues, overlooking key constraints, or misaligning with the desired outcome.